![]() Another way is to locate the IP address of the unit straight from the local interface. Locate the IP address of the device you’re having trouble with. These devices can be single IP cameras, NVRs or DVRs. The tool will scan your network and list the IP addresses of all the Hikvision devices found on the local network. Run the SADP tool on your laptop or computer. You can fix the “status offline” issue by accessing the affected unit through the web browser or via the recorder’s local interface (navigate around with the mouse that comes with the unit). This issue shows up on the Platform Access section of your Hikvision NVR/DVR, no matter what you try the status is offline.īelow we explain two methods how to fix this problem: the first one is by using the SADP toolon your laptop (have the software installed) the second way is by doing the settings directly on your DVR or NVR via the local interface (make sure to have a monitor and a mouse hooked up to the machine). If you’re trying to set up the Hik-Connect for your Hikvision CCTV security system and you’re stuck on Hik-Connect status offline issue, this step by step guide will show you how to solve this issue. ![]()
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